FAQ

Do we need Event Medical Cover?:

Yes, as an event organiser, it is your legal responsibility to provide medical cover for people attending your event, regardless of its size. Event organisers should follow the Eventing Purple Guide, which outlines the health and safety requirements for a public event.

What levels of staff can you provide?

We provide support to First Responders, Ambulance Technicians, Nurses, and Paramedics.

What experience do your staff have?

Paramedics, Technicians, and First Responders are all current or recent NHS frontline staff and respond to 999 calls daily. Our Nurses are experienced Accident and Emergency staff. All staff working alone are experienced in the event industry. We ask new staff members to shadow our managers until they are comfortable working independently.

We have staff with First Aid certificates, so why do we need medical cover?

The organiser of any event has a duty of care to all people attending their event. The Health and Safety Executive stresses that merely having First Aid certification does not necessarily qualify a person to provide First Aid. The Event Safety Guide states:

‘Plan the provision of medical, ambulance and first-aid services along with the statutory services and appoint a competent organisation to provide medical management’ and ‘First aiders, ambulance, and medical workers should: have relevant experience or knowledge of requirements for first aid at major public duties’

Where do you cover?

We are based in Shropshire, West Midlands; however, if you have an event further afield, we will happily travel to you and provide the same standard of service.

I need a single medic. What equipment do they have?

All our events are staffed by a minimum of First Response Emergency Care Level 4 qualified personnel. Our FREC4 staff carry an AED, patient diagnostic equipment, medical gases, a major trauma kit, Basic Life Support equipment, a standard first aid kit, and minor immobilisation equipment.

Changes to event medical providers - Click to find out more